Services
Network operation center (NOC)
Managed NOC services detect network problems before they can impact business or productivity and proactively addresses either remotely through the NOC or via technicians at client site. Managing and monitoring network operations is resource intensive. We provide comprehensive Managed Network Operations Services to reduce your operating expenses (OpEx), free up internal resources while taking charge of complex network operations.
Our network operation center (NOC) solution enables CSPs to run a centrally located operations center to closely administer, supervise, monitor and maintain end-to-end telecommunications networks. Our dedicated NOC facility offers a complete range of offerings in the areas of service assurance and service fulfillment (managed services).
NOC Services Offer:
- Guaranteed service levels (service assurance)
- Full bench of specialist with a breadth of experience for complex problem solving
- Tiered service levels to choose from – Bronze, Silver and Gold
- NOC Service Desk 24*7 support
Why NOC:
- Reduced Downtime and reduced risk with efficient escalation processes
- Proactive and immediate incident management
- Performance visibility of entire IT- Infrastructure
- Reduced operating expenses (by 25% or more)
- Eliminate the investment to manage and grow operation skills in-house
- Increased productivity as IT staff can focus on core business issues
